Careers helpline remains open to young people in Worcestershire

Schools and colleges may be closed, but the careers helpline set up to support young people during the pandemic remains open to young people in Worcestershire.

Run by Worcestershire County Council and Worcestershire LEP, the joint careers helpline is continuing to offer advice, information and guidance to young people across the county despite the latest lockdown measures.

First launched in March 2020 during the first lockdown, this service has been developed in light of the COVID-19 pandemic amid closures of education settings to support the young people of Worcestershire.

Careers services are still available via email and phone for all Worcestershire students, schools, parents, carers, job centres and those interested in finding out more about apprenticeships.

The Careers Worcestershire Helpline offers support to 16 – 24-year olds looking for information about education or training choices, including guidance on university choices, as well as the next steps and apprenticeship options available.

Councillor Marcus Hart, Worcestershire County Council’s Cabinet Member with Responsibility for Education and Skills, said: “During this time, we must continue to support Worcestershire’s young people who may be confused about the different options available to them.

“The Careers Worcestershire Helpline is run by our qualified advisors and has been set up to offer clarity, advice and support to local students and parents during this challenging time.”

Worcestershire County Council is currently offering apprenticeships at intermediary, advanced and higher levels across a variety of different sectors including customer service business administration, finance and accounting, social care and civil engineering.

Anybody in England over the age of 16 can apply for an apprenticeship. They are nationally recognised and can help young people to gain qualifications and employability skills.

Please call 0300 666 3666 or email to find out more.

For more information about careers, please visit